Frequently Asked Questions
How long will the seedbox setup take?
All of our systems are fully automated, meaning setup takes
literally a couple of minutes to set up. If you sign up now you'll have your seedbox in less than 10
minutes guaranteed!
Which methods of payment are supported?
We currently support PayPal, Bitcoin and
all major credit/debit cards such as; Visa (including Visa Electron
and Visa Debit) MasterCard and Maestro (including Switch) . We're
willing to hear if you have any other recommendations on other
payment gateways which you think we should add in the future. We
also offer varied payment terms from 1 Month, 3 Months, 6 1 Month
or 12 Months.
Where are your servers based?
Our servers are based in the EvoSwitch datacenter AMS1. You can find more information about our datacenter here.
What clients & features do you offer?
We currently support seamless switching on our
seedboxes (All your data is switched, so you can carry on seeding
straight away) between, rutorrent, deluge, transmission and Flood.
We're always adding new features but currently we offer all the features you can find here.
Do you offer shell access?
Absoultely, we offer non-root shell access, that
means you can install whatever you like (depending on library support) in your shell and have
safety knowing that you cannot mess anything up by accident.
What security do you offer?
We boast a brilliant security suite. First of all each seedbox is
within it's own sandbox, meaning it's impossible
for anyone else to see your data or disrupt your seedbox. All of our
clients use only HTTPS access meaning all data is
encrypted. We offer unlimited VPN accounts (On qualifying packages) meaning
you can encrypt and route all data through your seedbox. Finally we
delete all logs daily (FTP, SSH, HTTP, VPN etc.) to save space.
How many users per server?
We never oversell our servers, we'll put a maximum
of 4 users per disk, users per server depends on the plan, but the
most we'll ever put on a 1 Gbit connection is 16, compare this to our
competitors who bloat their servers with over 50 users!
How can I share files with my computer?
Our services come with both SFTP & FTP
over TLS meaning all transfers are secure. We also
have a built in file manager for HTTPS downloads, and
a private cloud service (like Dropbox on steroids) which allows you to
seamlessly sync files and folders with your seedbox.
Can I install additional software?
Of course! We've build our very own App Platform
which we continually add to based on your feedback, there
you'll find additional plugins for your clients,
additional software such as Rapidleech, web
software such as Subsonic, Madsonic, Plex Media Server! and even features such
as remote desktop! (VNC).
